The most recent version is available at: mediatrooper.de/datenschutz (German)
The controller responsible for data processing on this website under the GDPR is:
Media Trooper GmbH Am Güterbahnhof 4 65510 Idstein, Germany 📧 datenschutz@mediatrooper.de Data Protection Officer: Susann Bach
This privacy policy applies to the following platforms and services:
If additional provisions apply to specific services, these are stated in the relevant section of this privacy policy.
Our customers may use our services to collect and manage their own data. We do not control the content or type of data processed via our platforms. These data belong exclusively to our customers and are subject to their own privacy policies. Customers must obtain all necessary consents from their data subjects.
When you use our website or services, we may collect the following:
This processing is based on our legitimate interest under Art. 6(1)(f) GDPR to improve our service.
When using our apps or platforms, with your consent (Art. 6(1)(a) GDPR), we may also collect:
We do not actively use cookies (as of March 2018). If cookies are present, they are not read or used. You can delete them via your browser settings.
| Cookie | Type | Duration | Description |
|---|---|---|---|
| cookielawinfo-checkbox-necessary | Necessary | 11 months | GDPR plugin consent storage |
| viewed_cookie_policy | Necessary | 11 months | Records cookie consent decision |
| fb | Persistent | 12 months | Facebook page interaction |
| GA | Persistent | 12 months | Google Analytics content performance tracking |
We use trusted third-party services for analytics, marketing, support, and app functionality. These may involve data transfer to countries like the USA. Providers include:
Each service is used under Art. 6(1)(f) GDPR or with your consent. Details and opt-out options are found in their respective privacy policies.
Personal data are encrypted and stored on secure servers in the EU (except MT Space). Backups of MT Space, Trooper Database, and MT Secure Upload are retained for 10 days.
Trooper AI Scan App stores data locally and may sync encrypted records with a connected CRM system, which then becomes the primary data processor.
We store data only as long as necessary or legally required and then securely delete it.
Visual data may be analyzed via our internal Trooper Cloud and selected external processors. Data are transferred securely and anonymized where possible.
While not generally intended, global analysis services may involve data processing outside the EU. These are protected via encryption and compliant agreements.
We use secure protocols to protect data in line with GDPR. Be aware that the internet is inherently insecure and some transmissions may occur over unencrypted networks.
Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal data.
We use Chatra (Roger Wilco LLC, USA) for real-time communication. The service is Privacy Shield certified. We may see what you type in the chat window to reduce response time.
When using contact or download forms, data is collected under Art. 6(1)(b) and (f) GDPR for contract preparation or customer service purposes.
Applicant data is processed solely for recruitment purposes under Art. 6(1)(b) GDPR. Unsuccessful applications are deleted after 6 months unless legal interests require longer retention.
Contact: datenschutz@mediatrooper.de
You have the following rights:
We delete personal data once the purpose for storage has ended, unless legal obligations require further retention.
We reserve the right to amend this privacy policy in accordance with data protection laws. Last revised: Oct 09, 2019